What This Is

This privacy notice discloses the privacy practices for https://www.optima.net. It applies solely to information (if any) collected by this website. It will advise you of the following:

  1. What personally-identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.
  5. Who our Privacy Officer is:

Danny Boria headshot imageDanny Boria, Privacy Officer & Director of Operations-Québec
compliance@optima.net, +1 (514) 225-1717 ext 2901

A Privacy Officer has ultimate responsibility for an organization’s privacy law compliance in all markets where the organization operates. The designated Privacy Officer has clearly defined roles and responsibilities for the purpose of assuring privacy policy compliance. They have specific training for these roles and responsibilities. They have the organizational authority to obtain compliance, though they are often independent from the actual execution of the privacy policy, which occurs under each business unit.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via webform, email or other direct contact from you. We will not share, sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Unless you ask us not to, we may contact you via email in the future to tell you about news relevant to your interest in our organization, new products or services, or changes to this privacy policy.

Cookies

We may use cookies on this site. A cookie is a piece of data stored in your web browser to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. You will be offered the option of allowing or disallowing us to collect your cookie data to use for these purposes.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser.

This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. Other cookies may last for up to one year.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Visitor comments may be checked through an automated spam detection service.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture (if provided by you) is visible to the public in the context of your comment.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website to:

  1. See what data we have about you, if any.
  2. Change/correct any data we have about you.
  3. Have us delete any data we have about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Security

Wherever we collect personal information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page. While we use encryption to protect your information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally-identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Disclosure to Law Enforcement

We may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.

Privacy Policy Changes

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1 (866) 592-5292 or via email at compliance@optima.net.