Canadian Auto Insurers: Better at the tough things, worse at the easier ones?

In the latest JD Power Customer Satisfaction research, Canadian auto insurers are getting better at the tough things (like price) and worse at the easier things (like customer service). The tough and easy terms above are our opinion, but the rest is real research. We like JD Power for its long-term focus on the customer relationship and brand marketing. The most recent (June, 2015) JD Power Report on Canadian auto insurances 1 reveals that: Auto insurers have [...]